Privacy Policy

We take your privacy seriously. This document sets out how Royalkeep gathers, handles, and protects personal information belonging to guests and users of this website.

Last updated: 2026-07-20 · In effect from this date.

1. Who we are

Royalkeep ("we", "us", "our") runs the website at https://royalkeep.space/. Our registered address is 58 La Croisette, 06400 Cannes, FR. For privacy matters, please write to [email protected].

2. Information we collect

We gather the following types of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary requirements, and accessibility needs.
• Communication data: correspondence sent via our website, email, or telephone.
• Website usage: IP address, browser type, device, referring URL, pages viewed, timestamps, and anonymised analytics events.
• Cookies and similar technologies: as described in Section 6 below.

3. How we use information

Personal data is handled solely to deliver and refine our services, including:

• Processing reservations, payments, and the services you request from us.
• Contacting you about your stay, issuing confirmations, and answering questions.
• Meeting legal requirements (tax records, anti-money-laundering, gaming licence obligations).
• Enhancing our website and services through aggregated, privacy-conscious analytics.
• Sending promotional messages only where you have given clear consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom, we process data under Articles 6(1)(a)-(f) of the General Data Protection Regulation on the grounds of consent, contractual necessity, legal obligation, and our legitimate interest in operating a secure, reliable website.

5. Sharing of personal data

We never sell personal data. It is shared only with: trusted partners who act on our instructions (payment processors, booking platforms, IT hosting) under binding agreements; public authorities when the law requires it; and successors in the event of a business reorganisation.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this domain.

7. Data retention

Reservation and accounting records are kept for as long as tax and gaming-licence law requires (usually 10 years). Marketing data is retained only while your consent remains active. Server logs are purged within 30 days.

8. Your rights

Where local law applies, you may request access to, correction of, erasure of, restriction of, or objection to the processing of your personal data, and you may seek data portability. To exercise any right, contact [email protected]. You also have the right to complain to your national data protection authority.

9. International transfers

When personal data leaves the European Economic Area, we secure an adequate level of protection through Standard Contractual Clauses or equivalent measures.

10. Children

This website is designed for adults aged 18 and over. We do not knowingly collect data from anyone under 16. If you believe such information has been submitted, please contact us so we can remove it.

11. Changes to this policy

We may revise this policy periodically. The "Last updated" date at the top reflects the current version. Significant changes will be posted on this website.